Cancellation
& Returns

A return will be accepted if all of the following conditions are met:

• The return request is made within 7 days of receiving your order.
• The product is unused, unwashed, unworn, and in its original condition.
• All original tags, labels, accessories, and packaging are intact.
• The item is not damaged due to misuse or improper handling after delivery.

The following items are not eligible for return:

• Customized or personalized products.
• Gift cards or promotional vouchers.
• Products marked as Final Sale or Clearance Sale.
• Items that have been used, washed, altered, or damaged by the customer.
• Products without original tags or packaging.

If you receive a product that is damaged, defective, or different from what you ordered, contact us within 48 hours of delivery with:

• Your Order Number
• Clear photos of the product
• Photos of the packaging
• An unboxing video (strongly recommended)

After verification, we will arrange a replacement, exchange, or refund at no additional cost.

We offer exchanges for:

• Incorrect size (subject to stock availability)
• Defective products
• Incorrect items received

If the requested product or size is unavailable, we may offer a refund or store credit.

• If the return is due to a damaged, defective, or incorrect product, ATTIZ will bear the return shipping cost.
• For all other eligible returns, return shipping charges may be the customer's responsibility unless otherwise stated.

To request a cancellation or return, contact Customer Support with:

1. 1Order Number
2. 2Full Name & Registered Email Address
3. 3Contact Number
4. 4Reason for Cancellation or Return
5. 5Supporting photos (if applicable)

ATTIZ reserves the right to reject cancellation, return, or refund requests if:

• The request does not comply with this policy.
• The returned product is not in its original condition.
• Evidence of misuse, damage, or fraudulent activity is found.